Your privacy is our priority. lv88 upholds strict data protection standards to ensure that every piece of personal information you share with us is stored securely, used responsibly, and never sold to third parties.
Six core data protection principles that form the foundation of the lv88 platform's privacy policy — built to give you complete peace of mind
All data transmitted between your device and lv88 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions worldwide to secure transactions.
Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring to prevent any unauthorized access.
Lv88 has never and will never sell, rent, or transfer your personal information to any third party for marketing or commercial purposes without your explicit prior consent.
The lv88 privacy policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data owner are respected and protected under local legislation.
You have full control over your personal information. Through your lv88 account settings, you can update, correct, or request deletion of your data at any time in accordance with your granted rights.
Lv88 uses cookies only for necessary purposes such as session authentication, performance analytics, and improving the user experience. You can manage your cookie preferences through your browser settings at any time.
Welcome to the Privacy Policy page lv88. This document explains in detail how we collect, store, use, and protect your personal information when you use our online gaming platform at lv88.bz or through the official lv88 mobile app.
At lv88, we take user privacy protection very seriously. Your trust is our most valuable asset, and we are committed to ensuring that every piece of data you provide is handled responsibly, transparently, and in accordance with applicable laws in Malaysia.
Lv88 collects several categories of information to enable us to provide you with a secure, seamless, and reliable service. This information is divided into two main types:
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC verification & regulatory compliance |
| Contact | Email, phone number | Account communications & customer support |
| Financial | Bank account number, e-wallet | Deposit & withdrawal processing |
| Technical | IP address, device type | Account security & fraud prevention |
| Activity | Gaming history, transactions | Service improvement & compliance |
The information we collect is used responsibly and only for legitimate, defined purposes. The following are the primary purposes for which lv88 uses your data: lv88:
lv88 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations in which we may need to share your information with certain parties:
We work with third-party service providers that help us operate the platform more efficiently. These include payment processors (FPX, e-wallets), identity verification service providers, and customer communication platforms. All partners are bound by strict confidentiality agreements and are only permitted to use your data for agreed purposes.
Lv88 may be required to disclose certain information when there is a court order, a lawful request from law enforcement authorities, or a compliance requirement from a relevant regulatory authority in Malaysia.
In situations involving a serious threat to other users' safety, suspected large-scale fraud, or threats to the platform's integrity, lv88 reserves the right to share necessary information with the appropriate authorities to protect the interests of all parties.
Protecting your personal information from unauthorized access, misuse, or loss is our most important commitment lv88. We continuously invest in the latest security technologies and procedures to ensure comprehensive protection.
Platform lv88 uses cookies and similar tracking technologies to deliver a smoother, more secure, and personalised user experience. Below is an explanation of the types of cookies we use:
These cookies are required for core platform functions such as login session authentication, account security, and basic navigation. Without them, the platform cannot function properly. Essential cookies cannot be disabled.
Used to collect statistical information on how users interact with the lv88 platform — such as the most frequently visited pages, time spent in specific games, and user navigation paths. This data helps us improve overall design and user experience.
Allowing the platform to remember your preferences such as language, display settings, and favourite game selections for a more personalized experience on every visit.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies in your browser, please refer to the relevant browser help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding the personal information we hold:
You may request a copy of the personal information we hold about you at any time through our support team.
If your personal information is inaccurate or outdated, you have the right to request an immediate correction of that data.
You may request deletion of your personal data, subject to applicable legal requirements and operational obligations.
You may withdraw consent for data processing for specific purposes such as marketing at any time.
You have the right to object to the processing of your personal data for specific purposes that you consider inappropriate or unfair.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
lv88 only retains your personal information for as long as it is needed for the purposes stated in this privacy policy, or as required by applicable laws and regulations.
When your personal information is no longer required, lv88 will securely delete or anonymise the data using industry-recognised methods. Account deletion requests will be processed within the stipulated timeframe, subject to any legal retention requirements that may still apply.
Platform lv88 may from time to time contain links or references to third-party websites or services. Please note that lv88's Privacy Policy applies solely to our own platform.
Lv88 is not responsible for the privacy practices, policies, or content of any third-party websites that may be linked from our platform. We recommend that you read and understand the privacy policy of each website you visit separately before providing any personal information.
lv88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, current legal requirements, or improvements to the services we offer.
You will be notified of any significant changes through:
We encourage you to review this page from time to time to stay informed of the latest terms. Your continued use of the lv88 platform after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights in relation to our Privacy Policy lv88, our team is ready to assist you every day of the week.
For issues related to responsible gaming or self-exclusion, please visit the Responsible Gaming us for assistance and available resources.
We don't just comply with the law — we go beyond the minimum requirements because we believe your trust is the foundation of everything
The lv88 platform operates under a valid licence and is subject to oversight by the relevant regulatory authorities to ensure full compliance.
Every aspect of our data handling is designed to fully comply with Malaysia's Personal Data Protection Act 2010.
Any privacy-related requests or data complaints will be handled by our dedicated team within the stipulated timeframe.
Lv88's security systems undergo regular independent audits to ensure data protection standards remain current.