Lv88 believes that the enjoyment of gaming is only meaningful when done responsibly. We provide a range of tools, guidance, and support to ensure your gaming experience always remains in control and within healthy boundaries.
Lv88 equips every user with six self-control tools that can be activated directly from your account — no approval waiting time required.
Set your own maximum deposit limit on a daily, weekly, or monthly basis. This limit takes effect immediately and can only be increased after a 48-hour cooling-off period — giving you time to reconsider.
Limit the amount of time you spend in a single session. The lv88 platform will send reminders and automatically log out your account once your set time limit is reached, to prevent excessive play.
Choose to exclude yourself from the lv88 platform for a period of your choice — from 24 hours up to 6 months. During this period, your account will be fully restricted and you will not receive any promotional communications.
You can choose to opt out of receiving any promotional offers, bonuses, or game-related advertisements. This helps reduce the temptation to play more than planned simply because of enticing offers.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, lv88 will automatically stop your gaming activity for the day until the limit resets at midnight.
If you require a more definitive measure, you may apply for permanent account closure. This request cannot be reversed and you will not be able to re-register using the same information on the lv88 platform.
Responsible gaming refers to a healthy approach to playing where you always maintain control over the time and money you spend on online gambling activities. It is not just about how much you win or lose — it is about ensuring that gaming remains purely a form of entertainment, not a source of income or a way to resolve financial problems.
At lv88, we believe every player deserves a safe, controlled, and enjoyable gaming experience. That's why we provide a comprehensive responsible gaming framework — from self-control tools within your account to access to professional support whenever needed.
Online games such as slots, Live Casino, and bingo on the lv88 platform are designed to provide entertainment. However, we recognise that for some users, these activities can become addictive if not managed responsibly. That is why we take an active role in helping our users identify early warning signs and take action before issues become more serious.
One of the most important steps in responsible gaming is recognising the early signs that your gaming habits may be starting to get out of control. Here are some indicators you should pay attention to:
You play to recover money you've lost (chasing losses), and feel compelled to keep playing even as losses continue to grow.
You regularly exceed the time or budget limits you set for yourself before playing, and find it difficult to stop even when you intended to do so.
Online gaming is starting to affect your personal relationships, work performance, or family responsibilities due to excessive time spent playing.
You borrow money or use funds meant for essential needs such as rent, bills, or food for gaming purposes.
You feel anxious, irritable, or stressed when unable to play, and gaming becomes your primary way to escape problems or negative feelings.
You hide your gaming activity from people close to you or lie about the amount of money and time you spend on the gaming platform.
Here are practical guidelines we recommend to all lv88 users to ensure a healthy and enjoyable gaming experience at all times:
Before you start playing, decide on the amount of money you are willing to spend entirely without affecting your personal finances or responsibilities. Use the deposit limit feature in your lv88 account to enforce this budget automatically — so you do not have to rely solely on self-discipline while playing.
This is one of the most dangerous traps in gambling. When you lose, the natural instinct is to keep playing in hopes of winning the money back. The reality is, every round or game is independent and unrelated — a previous loss does not guarantee a future win. Set a loss limit and adhere to it strictly.
Avoid playing when you are in an emotionally unstable state — whether stressed, sad, angry, or under the influence of alcohol. Decisions made in such emotional states are often irrational and can lead to greater losses.
Lv88 recommends taking a break every 30 to 60 minutes during your gaming session. Stand up, stretch, drink some water, and give your mind time to rest before resuming. Use the session time limit feature in your account to receive automatic reminders.
All casino games, including slots and table games, are designed with a mathematical advantage in favour of the casino (house edge). This means that on average, the casino will always profit in the long run. Respect this fact and never treat gambling as a financial plan or investment.
Answer the following brief questions honestly to assess whether your gaming habits are in a healthy zone. This is not a clinical diagnosis, but it can help you identify whether you need to seek further help:
Have you ever played longer or spent more money than you originally planned?
Have you ever used money intended for other needs — such as bills, rent, or food — for gaming purposes?
Have the people around you ever expressed concern about your gaming habits?
Have you ever felt the need to hide or lie about your gaming activity to family or friends?
Do you play as a way to forget your problems, relieve stress, or escape from uncomfortable feelings?
Log in to your account using the Login button at the top of this page.
Click your profile icon and select "Account Settings" from the dropdown menu.
Look for the tab labelled "Responsible Gaming" or "Self-Control" in your settings.
Choose the type of limit you wish to activate and enter a value that suits your needs.
Confirm your selection. The limit will take effect immediately and you will receive a confirmation via email.
The lv88 support team is available to assist you 24 hours a day, 7 days a week. Contact us if you:
Live Chat: Available on the lv88 platform — response within 2 minutes.
Email: [email protected]
In addition to self-control tools, lv88 implements a range of proactive protection measures at the platform level to ensure a safe gaming environment.
The lv88 AI system continuously monitors play patterns and will issue early alerts if risky gaming behaviour is detected.
All users are required to complete the KYC process before their first withdrawal is processed, to confirm that you are the legitimate account owner.
Automatic notifications are sent to you when you approach the deposit limit, loss limit, or session time limit you have set in your account.
Receive a detailed monthly report of your gaming activity, total deposits, withdrawals, and net profit or loss directly to your email.
Answers to the most frequently asked questions about responsible gaming at lv88